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Privacy Policy
Teacher Matt English Online is committed to protecting your privacy. This Privacy Statement explains how We collect, use, disclose, and protect the personal information You provide to Us when You visit Our website, purchase Our goods or services, or interact with Us on social media, as well as Your own rights to the information We collect.
Please take the time to thoroughly read this Privacy Statement. Any changes to this Policy will be communicated to You by updating the “last updated” date at the top of this Policy. Any modifications become effective immediately upon publishing on Our website, and by continuing to use and access Our site, You renounce any right to receive explicit notice of any changes to the Policy (s). We advise You to review this Privacy Statement on a regular basis if You use Our website or interact with Us on social media. By continuing to use Our website following the posting of a revised Privacy Policy, You are deemed to have accepted any changes to the amended Privacy Policy.
WE COLLECT INFORMATION
When You visit Our website, make a purchase, or connect with Us on social media, we collect a variety of information about You. By accepting this Privacy Statement, You expressly consent to Our collecting of the data stated below, to Our use of the data, to its processing, and to Our sharing of the data with third-party processors as necessary to protect Our legitimate business interests. We may gather the following types of information:
PERSONAL INFORMATION
Personal Data refers to information that can be used to uniquely identify You, such as Your name, shipping address, email address, telephone number, or demographic information such as Your age, gender, or hometown. You consent to supplying Us with this information by willingly submitting it on Our website or mobile application. When You register with or make purchases from Our website, You provide some of this information. Additionally, you may contribute this information by engaging in various activities on Our site, such as responding to blogs, contacting Us with questions, or participating in group training. Your decision to provide this information is completely voluntary. You are not required to supply this information, but failing to do so may prevent You from using certain features of Our website or making transactions.
DERIVATIVE INFORMATION
Derivative data is information about You that Our servers automatically gather when You visit Our website, such as Your IP address, browser type, the dates and times of Your visits, and the exact sites You see. If You use a mobile application, Our servers may collect information about the name and type of your device, your phone number, your country of origin, and your interactions with Our application. Additionally, derivative data may contain information gathered by third-party service providers, such as advertising and analytics companies, and may include cookies, log data, or web beacons. Cookies are covered in greater detail below. By and large, the derivative data acquired by third-party service providers does not identify a person.
FINANCIAL INFORMATION
Financial data refers to information about Your payment method, such as your credit card or bank transfer information. We gather financial data to enable You to purchase, order, refund, or exchange products or services through Our website and any associated mobile applications. We store only a limited amount of financial information. The majority of financial information is passed to Our payment processors, Stripe and PayPal, and You should consult their Privacy Policies to see how they handle, disclose, and secure Your financial information. Stripe’s Privacy Statement is available here: https://stripe.com/privacy.
DATA ON SOCIAL NETWORKS
We may collect personal information about you from social networking sites and apps, such as Facebook, Instagram, LinkedIn, Twitter, and Snapchat, as well as from other social networking sites and apps not specifically mentioned here. This information may include Your name, Your social network username, your location, your email address, your age, gender, and your profile picture, among other things. If You do not want Us to have access to this information, please visit the relevant social networking site’s privacy settings.
DATA ON MOBILE DEVICES
If You access Our website through a mobile device or app, We may collect information about Your mobile device, such as its unique identifier, model and manufacturer, and location information.
ADDITIONAL INFORMATION
On occasion, You may provide Us with additional information in order to participate in a contest or giveaway or to complete a survey. You will be prompted for this information, and it will be obvious that you are providing it in exchange for an entry into a contest or giveaway.
HOW WE USE YOUR DATA
Your information enables Us to provide You certain products and services, including the use of Our website, to fulfill Our contractual responsibilities to You, to personalize Your interaction with Our firm and website, and to recommend additional products and services that We believe may interest You. Generally, we store and transmit Your data to a third party for processing. To the extent that We do process Your data, it is to further Our legitimate business interests (such as providing You with the opportunity to purchase Our goods or services and interact with Our website or mobile app).
To be more precise, we may use the information and data outlined above to:
1. Establish and manage Your account; and
2. Deliver to You any products or services that You have ordered; and
3. Communicate with You; and
4. Take care of payments and refunds; and
5. Notify You of new offerings in which We believe You will be interested; and
6. Engage in social media interaction with You; and
7. Provide You with a newsletter or other information about Our business or website; and
8. Advertise in a targeted manner; and
9. Inquire of You for input; and
10. Notify You of Product and Service Offerings Updates; and
11. Resolve conflicts and handle any issues that arise; and
12. Conduct contests or raffles; and
13. Create a profile for You that is tailored to your interests, so that future interactions with Our website are more personalized; and
14. Compile anonymous statistical data for Our own internal use or the use of a third party; and
15. Whenever possible, assist law enforcement; and
16. Prevent fraud on Our website or mobile application; and
17. Conduct trend analysis in order to improve Our website and products.
BASES FOR THE USE AND PROCESSING OF YOUR DATA
We collect and maintain information solely to enable Us to sell goods and services. Additionally, Teacher Matt English Online may collect, utilize, and process Your information as follows:
BUSINESS INTERESTS THAT ARE LEGAL
We may use and use Your data in order to further Our legitimate business interests, which may include communicating with You, improving Our goods or services, improving Our website, and providing You with the information or items You have requested.
We may use and use Your information in order to enter into a contract with You and to carry out Our contractual obligations to You.
Consent: We may use or permit chosen third parties to use Your data if You consent to Our using and sharing that data. You may revoke Your consent at any time, but this may impair Your ability to use Our website or other offerings.
Additionally, we may use or use Your data as necessary to comply with legal obligations.
WHY DO WE SHARE YOUR INFORMATION?
In rare circumstances, we may share Your information with third parties. We may share Your data with third-party processors as necessary to carry out Our legitimate business interests, which include administering Our website, managing Your account, entering into contracts with You, communicating with You, accepting orders for goods or services, delivering Our goods and services, identifying trends, protecting the security of Our company and website, and marketing additional goods and services to You. Our disclosure of Your data is legally justified on the basis of Your Consent to this Privacy Policy and Our own right to safeguard and advance Our legitimate business interests.
We may share Your information for the following reasons:
Third-Party Processing: We may share Your information to third-party service providers who assist Us with various duties, such as payment processing, hosting, email delivery, communications, and customer care. We are not always compelled to disclose these third-party processors. We do not authorize them to use or disclose Your personal information for any purpose other than providing their services to Our company.
By Law: We may release Your data when forced to do so by law or in response to legal process, such as a subpoena, or where necessary to protect the rights, property, or safety of others. This includes disclosing information to third parties in order to prevent or address fraud and mitigate credit risk.
To Protect Our Business: We may use Your information to safeguard Our business, including investigating and resolving potential violations of Our rights or policies. Additionally, we may disclose Your information as necessary to obtain and maintain insurance coverage, manage risks, get financial or legal advice, and to assert or defend legal claims.
Transfers of Business: In the improbable event that Our firm is involved in a merger, acquisition, bankruptcy proceeding, dissolution, reorganization, or similar transaction or activity, We may transfer or share Your data as part of that transaction or proceeding. Customer information is one of the business assets acquired by a third party during such transitions. You understand that such business transfers may occur and that Your personal information may be stored, utilized, or processed in accordance with this privacy policy’s terms and conditions.
If You communicate with other users on Our website or mobile app, such as by participating in a group chat or an online course, other users may have access to some of Your data, such as Your name, profile picture, and previous interactions with Our website, such as prior comments or postings.
Online Postings: When You post online, Your posts may be viewed by others, and We may share Your remarks with other third parties.
External Links: Our website may contain links to other websites that are not under our control. We recommend that You use caution when clicking on hyperlinks. While We use reasonable care in providing a hyperlink on Our own web page, We do not monitor the websites of these third parties on a regular basis and are not liable for any harm or consequences incurred as a result of utilizing these hyperlinks. We are not bound by the Privacy Policies of any third-party websites to which You may connect, and they are not bound by ours. We recommend You to familiarize yourself with the policies of those third-party websites before interacting with them or making transactions. They may collect information in a manner that is different from ours.
Other Purposes: We may share Your personal data if required by law or to safeguard Your rights, the vital interests of others, or Our business.
TECHNOLOGIES FOR TRAFFIC MONITORING
We, like many other websites, utilize log files. These files merely track site visitors — a typical technique for hosting firms and a component of their analytics. Internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit sites, and potentially the number of clicks are all contained in log files. This data is analyzed to determine trends, to manage the site, to track users’ movements around the site, and to gather demographic statistics. IP addresses and other similar information are not associated with any personally identifying information.
We also store certain information via cookies — tiny text files given to Us by Your machine — and web beacons. We may use cookies to verify Your identity, determine whether You are logged into Our website, for personalization, security, targeted advertising, and performance analysis of Our website and services. For instance, cookies enable Us to recommend blog entries to You based on what You’ve previously read on Our site. We utilize cookies that are not account-specific but are sufficiently distinctive to enable Us to evaluate general trends and usage, as well as to personalize Your contact with Our website. This information assists Us in determining how Our site is used and in improving Our website and service offerings.
We may utilize any or all of the following cookie types:
Essential Cookies: These cookies enable Us to operate Our website and optimize Your user experience. These cookies may speed up the loading of content or enable You to access “members-only” or repeat-users-only areas of Our website.
Functionality Cookies: These cookies enable Us to remember Your preferences and login information from previous visits to Our website, so that You do not have to enter the same information several times.
Cookies for Social Media: These cookies enable Us to track when You interact with a social media tool while on Our website. For instance, We may note that You “loved” a particular feature of Our website. Additionally, the social networking application may share data with Us that You have authorized. If You desire to modify Your social media sharing settings, please visit the social media network’s privacy settings.
Advertising Cookies: We may cooperate with third-party advertising partners who gather information about Your browsing activities on Our website in order to present a relevant advertisement about Our services to You when You visit a third-party website, such as a social networking platform. Additionally, these cookies may enable Us to obtain Your location.
Pixel Tags: We may employ a pixel tag, which is a small visual file that enables Us to monitor and collect information about Your usage of Our website. These tags may collect information about your device’s IP address and browser type. Additionally, Our third-party partners employ pixel tags to collect information about Your visits to Our website, which We may use to display tailored adverts.
Email Confirmations: When You open an email from Us, we may receive an email confirmation. This enables Us to determine whether users are responding positively to Our email communications and to enhance them.
Other Data Technologies: Other data technologies may be used to gather equivalent information for security, fraud detection, and similar purposes, as well as to provide Us with information about Your use of Our website and to improve Our website and service offerings to You.
ANALYSIS OF WEBSITES
We may collaborate with third-party analytics providers, such as Google Analytics. Additionally, the analytic businesses may employ cookies (as defined above) or other tracking technologies to monitor visitors’ use of Our website or mobile app in order to ascertain the popularity of particular content and to gain a better understanding of online activities. We do not provide these third-party suppliers with any personal information. However, in order to access Our website, You must consent to these third-party analytics businesses collecting and using Your information. You should check their Privacy Statement and, if you have any questions, contact them directly. If You do not wish for information about You to be collected and used by tracking technologies, please visit the Network Advertising Initiative’s or the Digital Advertising Alliance’s Opt-Out Tools.
Google Analytics: You can opt-out of Google Analytics tracking Your activities on Our website by installing the Google Analytics opt-out browser add-on. This add-on disables Google Analytics from collecting data about Your visits to Our website. Please visit https://policies.google.com/privacy for additional information about Google’s Privacy Policy.
Facebook: You can opt out of interest-based advertising on Facebook by visiting https://www.facebook.com/help/568137493302217.
You may find additional information about Facebook’s Privacy Statement at: https://www.facebook.com/full data use policy.
PROCESSING YOUR DATA
We generally do not process Your information in-house, but rather pass it along to third-party processors. PayPal, for example, is a third-party processor when it collects Your payment information. They are responsible for processing Your payment and remitting the monies to Us. As a result, We will frequently be required to communicate Your information to a third-party processor, as We lack the capability to undertake these duties. Additional information on third-party processing is included below.
However, We may process Your data internally from time to time. This processing is legal on the basis of Your consent, Our need to conduct Our legitimate business interests, and our compliance with legal responsibilities. If We process this information, it is to administer, maintain, and improve Our website and offerings, to enter into contracts with You, to fulfill the terms of those contracts, to maintain records of Our transactions and interactions, to be able to provide You with goods and services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our customers (including You), and any third party. The following data may be processed by us:
1. Account-related data, including Your name, address, email address, and payment information.
2. Information about Your use of Our website, such as Your IP address, geographical location, the date and time of Your visit, and the pages You viewed.
3. Personal information about You, such as Your name, address, profile photo, interests and hobbies, or employment details.
4. Information that You provide Us with when utilizing Our services.
5. Information that You voluntarily submit to Our website, such as comments or reactions to blog posts.
6. Information that You provide to Us when You contact Us regarding Our website or offerings.
7. Information about Your interactions with Us, such as the products or services You purchase from Us. This information may contain your contact information and payment method.
8. Information You provide Us with when You subscribe to Our emails or newsletters, such as Your email address and contact information.
9. Information that You provide to Us via correspondence, such as when You send us an email with a question.
10. Any additional data listed in this policy, in order to comply with Our legal responsibilities or to safeguard Your or another natural person’s essential interests.
DATA FROM OTHER COUNTRIES
Our website is hosted in the Malaysia on servers located in Lithuania in addition to our CDNs. As a result, if you are a resident of a country other than Malaysia, some of Your data will be transferred to and stored on those servers. Additionally, We may employ third-party processors (including payment processors) and subcontractors in The United Kingdom and Mexico. We take reasonable precautions to ensure the security of your data during transfer, which includes hosting our website on reputable servers and utilizing reputable third-party processors. By accessing and supplying information on this site, You consent to the transmission, processing, and storage of Your information in Malaysia. Take note that the Malaysia’s privacy rules may be less stringent than those in other nations. Please keep in mind the following:
We may transmit data collected by us to places outside of Our headquarters for processing or storage, and the data may be handled by Our employees or third-party processors. For instance, we may contract with third parties to process orders. You consent to this transfer, storing, and processing of Your personal data by submitting it. We take all reasonable measures to ensure that Your data is handled securely and in accordance with this Privacy Statement.
We store the data you provide on secure servers. To ensure the security of payment information and other sensitive data, it will be encrypted.
We cannot guarantee the security of data transmitted to Us electronically since data transfer over the internet is never entirely secure. You provide data to Us entirely at your own risk.
Wherever the data You communicate to Us is password protected, You are responsible for maintaining the confidentiality of the password. You are solely responsible for any data breaches caused by Your disclosure of or failure to protect Your password.
RETENTION OF DATA
We store personal data for as long as necessary to execute Our legitimate business operations or to comply with Our legal responsibilities, or until You request that Your data be deleted. For example, unless and until You terminate Your account, We shall preserve certain personal information permanently for the purpose of preserving Your account. We will retain data for no longer than is necessary for the specific reason for which it was collected, such as assisting law enforcement or evaluating trends. Data that is no longer required by Us for any of the aforementioned purposes will be erased permanently.
We shall comply with Your request to erase Your data, as detailed in greater detail below, unless we are required to keep access to the data by law. However, please keep in mind that We have no control over the data keeping policies of third parties. If You desire to have any third parties erase Your data, including those to whom We have transmitted it, You must contact such third parties directly. You may obtain a list of all third parties to whom We have disclosed Your data from Us.
We may retain use data (data obtained by Our company or third-party analytics providers for the purpose of studying how Our website is used) for as long as necessary for internal analysis purposes. This type of data is typically stored for a shorter period of time than personal data, unless the data is required to improve the security or functionality of Our website or offers, or unless We are required by law to retain the data for a longer period of time.
SECURITY OF YOUR DATA
We take all reasonable precautions to safeguard Your personal information and keep it secure. We use established online secure payment systems and adhere to generally acknowledged security standards to guard against the theft or misuse of personal data. However, no security measure is flawless, and no means of data transmission is impenetrable or unusable. We cannot guarantee the security of any information You provide to Us in its entirety.
By agreeing to this Privacy Statement, You realize that Your personal information may be accessible worldwide via the internet. We cannot prohibit third parties from using or misusing Your data.
We will promptly notify You of any known breach of Our security systems or Your data that could put You in grave danger.
CHILDREN
This website or mobile application is not intended for children under the age of sixteen, and we do not intentionally collect personal data from anybody under the age of sixteen. If You are under the age of 16, you are not permitted to access or use Our website or any of its connected products or services. If You become aware that We have acquired data from anybody under the age of 16, please contact Us to request that the data be deleted.
PERSONAL INFORMATION
You have specific rights regarding Your personal data, which are detailed below. Take note that We may charge You a fair fee for activities We take in response to Your requests for Your data. Additionally, We reserve the right to obtain identification from You prior to taking any action regarding the exercise of Your data rights. Additionally, Your rights may be limited or eliminated if they conflict with Our compelling commercial interests, the public interest, or the law.
UPDATE ACCOUNT DETAILS
You have the right to see and modify any information You supply to Us. Please contact Us at info@englishwithmatt.com to update or delete Your information.
CONFIRM THE USE OF PERSONAL DATA
You have the right to obtain confirmation of the data We hold about You and the purposes for which We use it. Additionally, you have the right to obtain confirmation on whether We process Your data or provide Your data to third-party processors, as well as the purpose for which We treat Your data. We will make copies of Your personal data available to You unless doing so would jeopardize the rights and freedoms of others.
You Have the Right to Withdraw Your Permission: You have the right to withdraw Your consent to Our use of Your information. In such situations, as indicated above, We may compel You to deactivate Your account with Us, and You may not have complete access to Our website.
You have the right to obtain a digital copy of the data that We maintain about You. Your initial request for a copy of Your personal data is free; subsequent requests will be subject to a reasonable fee.
Transfer Your Data: Unless doing so would impose an unreasonable burden on Us, You have the right to request that We collect and transfer Your data to another controller in a commonly used and machine-readable format.
You have the right to request that We delete all data We possess on You, and We must comply with your request without undue delay. There are exceptions to this right, such as when the retention of Your data is required by law, is required to exercise your right to freedom of expression and information, is required to comply with a legal duty, or is required for the exercise or defense of legal claims. Such a request may result in the termination of Your account with Us and You may be unable to use Our website in its whole or at all.
Emails and Communications: You may unsubscribe from future email correspondence from Us by checking the appropriate box during account registration or purchase. By emailing Us at info@englishwithmatt.com, You may modify Your communication preferences.
You may opt out of getting marketing communications from third parties and from having Your personal information used for marketing purposes. You may do so by sending an email to info@englishwithmatt.com.
Processing: You may restrict the processing of Your data in some instances, such as when You contest the correctness of Your data or have objected to processing, pending verification of your objection. When processing is restricted, We will retain Your data but will not share it with third-party processors without Your approval or as necessary to comply with legal obligations or protect Your or another person’s or Our company’s rights. Additionally, You may opt out of all data processing entirely. However, please keep in mind that doing so may result in the termination of Your account and your inability to access Our website.
Complaints: If You are an EU resident and believe We are misusing Your data or have broken any of Your rights under this Privacy Policy or applicable legislation, You have the right to lodge a complaint with a governing body. You may do so in the EU member state where You reside, operate a business, or where the alleged infringement occurred. If You live outside the EU, You may have privacy rights under the laws of the jurisdiction in which You reside.
